Technical Support Service Crayon Support Program

With the Crayon Support Program, you get a solid technical support service for your entire Microsoft stack (cloud and on-premises). Under a single “pay-as-you-go” agreement this service provides you with a reliable critical cloud infrastructure insurance. 

 

Insurance

    • Minimize the risk of long and costly downtime of your critical infrastructure  

 

Guidance and Help

    • High quality with quick turnaround, yet affordable support 
    • Cloud break/fix support with guaranteed SLAs
    • Cloud administrator support
    • Unlimited cloud support and optional on-premise support

 

A Facilitator

    • Crayon’s strong relationship with Microsoft ensures that you get the highest priority level of Microsoft support for service requests. 

>> Download Crayon Support Program Datasheet

 

More information and how to buy

 >> Contact your local Crayon office

Support Program Levels

3 levels of support to accommodate your business needs

 

1. Basic CSP Support Plan

Cloud-test and development environments

2. Advanced Cloud Support Plan

Cloud-business important production environments

3. Premium Support Plan

Cloud and On-Premises -business critical environments